TASX Privacy Policy

TASX connects customers with independent local service providers. This policy covers tasx.ca and the TASX mobile apps. It explains how TASX, operated by Mustafa Abdulqader in Ontario, handles your information when you create an account, request an estimate, post or perform work, communicate, or make a payment. Questions and privacy requests can be sent to hello@tasx.online.

Information we access and collect

• Account information: your name, email address, profile picture, account identifier, and the phone number, city, language preference and other profile details you provide. Email/password authentication is managed by Supabase; TASX does not store readable passwords. Saving a phone number does not verify ownership of it.
• Marketplace information: task descriptions, uploaded photos, saved addresses, offers, schedules, booking history, messages, ratings and reviews. Taskers may supply skills, a biography, work area and professional credentials. Business accounts include business information and associated bookings.
• Location: coordinates you allow your browser or device to share, and coordinates associated with an address you enter. Taskers who go online share location updates so customers can find available help and follow an active booking.
• Payments: Stripe processes card and payment details. TASX stores payment references, transaction amounts, payment status, and limited payment-method details such as brand and last four digits. Full card numbers are not stored in the TASX database.
• Technical information: authentication/session identifiers, IP addresses and request information handled by our hosting and authentication services, browser or device information, and operational error logs used to maintain the service.

Google sign-in: access and collection

Google sign-in is optional. When you choose it, TASX requests the basic identity permissions openid, email and profile. Through Google and Supabase authentication, we receive your Google account identifier, email address and its verification status, name, and profile picture when available. We do not request access to your Gmail messages, Google Drive files, contacts or calendar. You can instead use email/password sign-in.

Google sign-in: use, storage and sharing

We use these Google identity details to create or link your TASX account, authenticate you, maintain your session, and display your profile within TASX. Account and profile information is stored in our Supabase authentication and database services. Your browser or app stores session information so you can stay signed in. Your display name and profile picture may be shown to other marketplace participants alongside your tasks, professional profile, conversations or reviews. Your Google sign-in credentials are not made public.

Supabase processes Google identity information on TASX's behalf to provide authentication and account storage. Our hosting provider, Cloudflare, processes requests needed to deliver the app. We do not sell Google user data, use it for advertising, or use it to train general-purpose AI models. Google sign-in does not itself send your Google profile to our AI estimate provider. We do not request permission to read or act on other Google services on your behalf.

TASX's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

How we use marketplace information

• Run accounts, match requests with relevant services, show offers, and manage a booking from posting through completion and review.
• Provide messages, payment records, account recovery and service-related notices.
• Protect accounts, investigate support requests, prevent misuse, enforce marketplace rules and resolve disputes.
• Diagnose failures and improve the reliability and usability of TASX.

AI estimates

When you request a smart estimate, the description you submit is sent through OneProvider to generate a service category and relevant job details. The current estimator also includes the number of attached photos; the photos themselves are stored with your request and are not sent by this text estimator. Avoid including passwords, financial details or other sensitive information that is unnecessary to describe the work. TASX's pricing code calculates the estimate; the model does not authorize payments or book work for you. You review the request and choose whether to post or accept an offer.

Who receives information

• Other marketplace participants: the profile, request, offer, message and review information needed for the interaction. Open task locations are shown to signed-in users browsing nearby work. A tasker’s precise live location is shared with the other booking party during an active job; public exploration shows approximate tasker locations. Phone contact details are not listed publicly.
• Infrastructure providers: Supabase for authentication, database and file storage; Cloudflare for hosting and request delivery; Google Maps for maps and address lookup; Stripe for payments; and OneProvider for the estimate processing described above. Authentication and transactional email delivery also involves our email services.
• Support and legal requirements: authorized support access when needed to handle a request, investigate abuse or protect users; disclosures required by applicable law.

We do not sell personal information or share it with advertisers. Service providers may process information outside your province or country, including outside Canada, under the terms and safeguards of the services we use.

Retention and deletion, including Google user data

We retain account information, including Google identity and profile information, while it is needed to operate your TASX account. Task, message, payment and review records may need to be retained to provide account history, address disputes, prevent fraud, or meet legal recordkeeping obligations. We do not promise immediate removal of records that must be retained for those purposes.

You may request deletion of your TASX account and associated personal information by emailing hello@tasx.online from your account email with the subject “TASX account deletion.” We may ask you to verify account ownership before acting. We will explain any information that must be retained and respond in accordance with applicable privacy requirements. Information in backups may remain until those backups are replaced under the storage provider's retention processes.

You can remove TASX's Google connection in your Google Account connections. Removing that connection stops future Google authorization; it does not by itself delete the TASX account or information already held by TASX. Contact us to request that deletion as well.

Your choices and access requests

• View and edit available profile, contact and address fields in Account.
• Decline or revoke device location permission. Enter an address for a task instead. Taskers can switch their availability offline.
• Use email/password sign-in instead of Google, where configured for your account.
• Request access to, correction of, or deletion of your personal information using the contact address above. Tell us which account and information your request concerns.

Local storage, cookies and security

TASX uses browser/app storage for authentication sessions, your selected workspace and appearance preferences. Google sign-in, maps and Stripe payment interfaces may use their own cookies or storage when you use those services. Clearing browser storage can sign you out or reset local preferences.

Connections use encryption in transit. Database access rules and server-side authorization restrict account and booking data; privileged credentials remain on the server. These measures reduce risk, but no online service can guarantee absolute security. Contact us if you suspect unauthorized access to your account.

Children

TASX is intended for adults aged 18 and over. If you believe a child has provided personal information, contact us so we can investigate and address it.

Contact and changes

Privacy contact: hello@tasx.online, TASX, Ontario, Canada. We will publish updates to this policy here with an updated date and provide additional notice where required.

See also the Terms of Service.